Choose the membership that fits your home
Ken Hall memberships are designed to cover all your home’s essential maintenance needs: plumbing, air, electrical, roofing, gas, heating, cooling, drains, and more.
All memberships include priority service and our Lifetime Workmanship Warranty, giving you total confidence.
PROTECT YOUR HOME WITH CONFIDENCE
Owning a home shouldn’t be stressful — Ken Hall is here to help you take great care of your biggest investment
INCREASE HOME VALUE & COMFORT
Regular maintenance from Ken Hall ensures your home stays in peak condition, protecting your investment and improving your daily comfort.
PEACE OF MIND, GUARANTEED
As a Ken Hall member, rest assured you’re covered by our lifetime workmanship warranty.
24/7 EMERGENCY SERVICE
Emergencies don’t wait neither do we. With Ken Hall, you’re prioritised around the clock, ensuring quick, professional service when you need it most.
SAVE MONEY ON MAINTENANCE
Enjoy exclusive member discounts, avoiding costly emergency repairs through proactive home inspections and regular maintenance.
FLEXIBILITY & CONVENIENCE
Upgrade or cancel your membership anytime hassle free, no hidden fees, no surprises.
See The Savings for Yourself!
- Flexible Membership
- Monthly Billing - Easy & Transparent
- Join Today & Start Saving!
| Service/Benefit | Non Members | Essential | Signature |
|---|---|---|---|
| Priority VIP Service (First in line) | NO | YES | YES |
| Members-only Phone Line | NO | YES | YES |
| Members-only Special Offers | NO | YES | YES |
| Attendance Charge | $99 | $49 | FREE |
| Emergency Call-out 24/7 | $199 | $99 | FREE |
| Discount on all repairs/services | NO | 5% | 10% |
| Discount on installations (up to $1000) | NO | NO | 5% |
| Annual Air-con Service Clean (+26 point check) | $299 | $99 | FREE |
| Annual Electrical Inspection | $500 | FREE | FREE |
| Annual Plumbing Inspection | $500 | FREE | FREE |
| Annual Hot Water Flush | $150 | FREE | FREE |
| Annual Sewer or Stormwater Camera | $850 | FREE | FREE |
| Lifetime Workmanship Warranty | 12 months | Lifetime | Lifetime |
| Refer-a-friend rebate | NO | $50 | $100 |
| $19.95/month | $29.95/month |
Membership Plans Include
System Services For:
HOT WATER SYSTEMS
- Repair & Installation
- Regular Maintenance Checks
- Energy efficient Upgrades
- Emergency Replacements
ROOFING
- Roof Repairs
- Leak Detection & Gutter Cleaning
- Roof Inspections & Maintenance
- Storm Damage Assessment
OUTSIDE WATER & SEWER
- Sewer & Drain Camera Inspection
- Stormwater Solutions
- Jet cleaning & Pipe Relining
HEATING & COOLING
- Service & Maintenance
- Installation of Heating & Cooling Systems
- Seasonal HVAC Inspections
- Energy efficient Solutions
PLUMBING & DRAINS
- Repairs & Maintenance
- Leak Detection & Drain Cleaning
- Pipe Relining & Replacement
- Water Quality Solutions
EVAPORATIVE
- Service
- Shutdown
ELECTRICAL
- Safety Checks & Inspections
- Wiring & Rewiring
- Switchboard Upgrades
- Lighting Solutions
- Smoke Alarm Installations
GAS SERVICES
- Gas Leak Detection
- Appliance Installations & Repairs
- Gas Line Maintenance & Replacement
- Safety Inspections
GUTTERS
- Replacement
- Cleaning
Ken Cares Membership Plans
- No Attendance Charge
Members never pay the standard $99 Attendance Charge. Free for Signature, $49 for Essential members. - Lifetime Workmanship Warranty
We guarantee our work for as long as your membership is active. - Annual Main Sewer Inspection & Jet-Clean
Get a yearly camera inspection and thorough jet-clean to prevent major blockages or costly plumbing disasters. Blackout Period: June 1–August 31. - Seasonal Cooling/Heating Service
Choose either a pre-summer cooling system check or a pre-winter heating check each year. Blackouts: Cooling: Nov 1–Feb 28 | Heating: May 1–Jul 31 - Priority Service
You’re always first in line, whether it’s a routine check-up or an emergency call. - Free Emergency Call-Outs (Signature) or Half-Price (Essential)
Signature Members get 24/7 emergency attendance at no charge, while Essential Members save 50%. - Lifetime Warranty on Pipe Relining
Our relining comes with a lifetime warranty under normal usage conditions, so your plumbing is well-protected — as long as you’re a member. - Free Annual Home Electrical Inspection
Spot potential electrical hazards early, protecting your family and home. Blackout Period: December 1–January 31. - Exclusive Deals Around the Year
As a valued member, you’ll enjoy special perks throughout the year—from a complimentary air filter to surprise discounts and seasonal offers. It’s our way of saying “thank you for being a member.”
Add-Ons
- Annual Gutter Cleaning (Single Story) - 1 visit:
Adds $25/month - Additional Air-Conditioning Services or Splits:
Adds $15/month
Important
- Minimum 12-month membership term
- Early cancellation requires full payment
- Membership auto-renews for peace of mind
- Plans and pricing subject to change
- Blackout dates may apply
- Some services available on request
“An after-hours water heater failure was no sweat with Ken Cares — saved $100 on the emergency charge and saved another 10% on the replacement. It’s a no-brainer investment!”
–Thomas G., happy homeowner
“Our annual electrical inspection found a hidden wiring issue. Fixing it at a 10% discount saved us hundreds and gave me total peace of mind.”
–Mary L., thrilled member
“I was worried about roof damage after a storm, but the free roofing inspection found the problem early. It could’ve cost me thousands down the line — Ken Cares is absolutely worth it!”
–Richard & Felicia M., loyal members
“Within the first month of joining, I used the free main sewer clean and saved $250. Ken Cares basically paid for itself!”
–Joanna M., satisfied member
Why trust anyone else?
We pride ourselves on continuous incremental improvement so that what we do today is better, faster and more reliable than what we did yesterday.
Plumbing
All General Plumbing Repairs & Maintenance, Blocked Drains, Tap & Toilet Repairs, Hot Water Systems, Burst, Pipes, Pipe Relining, Appliance Repair & Installation, Gas Fitting and Irrigation & Rainwater Systems.
Air
All Systems Service & Replacement, Split Systems, Reverse Cycle Heating & Cooling, Evaporative Cooling, Gas Heating, Zone Control, Automation Solutions and Preventative Maintenance.
Electrical
All General Electrical Repairs, Lighting, Smoke Alarms, Switchboards, Appliance Installation & Repair, Power Points, Ceiling & Exhaust Fans and TV/Data/Security
Roofing
Roof Leaks & Repairs, Roof Replacements (tile and iron), Tile Rebedding & Repointing, Gutter Cleaning, Downpipes, Gutter Replacements, Roof Restoration and Solar Panel Cleaning.
Gas
Gas appliance servicing & repairs, stoves, ovens, hot water, heaters, BBQs, safety checks, CO testing, leak detection, pressure testing and LPG installs & conversions.
Trades
Bathroom Renovations, Handyman Services, Wall Removals & Modifications, Tiling & Regrouting, Shower Alcove Re-tiling, Painting, Plastering, Timber Repairs and Ceiling & Wall Patching.
Why Ken Cares?
Ever wish you had an insurance policy for your home’s biggest repair headaches? That’s what Ken Cares is all about: one low monthly charge that more than pays for itself with free inspections, big discounts, and peace of mind that your home is always protected.
For just $19.95/month, you’ll enjoy a suite of perks ranging from free annual inspections to lifetime warranties on select services. Our members have saved hundreds (sometimes thousands) of dollars on unexpected emergencies and ongoing maintenance!
